DMV Roanoke VA: Hours, Address & What to Bring (2026 Guide)

If you need to visit the DMV in Roanoke, VA, you’re in the right place. The Roanoke DMV Customer Service Center is at 5220 Valleypark Drive, open Monday through Friday from 8:00 am to 5:00 pm and Saturday mornings until noon. Walk-ins are welcome, appointments are optional, and most driver’s license, ID, and vehicle transactions can be completed in one visit.

Where Is the Roanoke DMV Located?

The Roanoke DMV Customer Service Center is located at:

5220 Valleypark Drive, Roanoke, VA 24019

This is a full-service Customer Service Center (CSC), which means you can handle driver’s licenses, learner’s permits, REAL ID, title and registration, and most other DMV transactions here – all in one stop.

The office is on the northwest side of Roanoke near Roanoke-Blacksburg Regional Airport. If you’re coming from downtown, head north on US-11/460 and turn onto Valleypark Drive. Street parking is available on-site.

What Are the Roanoke DMV Hours?

Day	Hours
Monday	8:00 am – 5:00 pm
Tuesday	8:00 am – 5:00 pm
Wednesday	8:00 am – 5:00 pm
Thursday	8:00 am – 5:00 pm
Friday	8:00 am – 5:00 pm
Saturday	8:00 am – 12:00 pm (noon)
Sunday	Closed

Saturday hours are limited — the office closes at noon, so plan to arrive with plenty of time if you’re going on a weekend. The DMV can be busy on Saturday mornings, so arriving right when it opens at 8:00 am gives you the best chance of a short wait.

Note: Hours can change on Virginia state holidays. Check dmv.virginia.gov before your visit if you’re going around a holiday.

Do You Need an Appointment at the Roanoke DMV?

No — you do not need an appointment. The Roanoke DMV accepts walk-ins during all business hours. But you have three options:

1. Walk in — no advance planning needed
2. Reserve a same-day spot online — pick a time window for the same day, then head in
3. Book an appointment in advance — choose a specific date and time before you arrive

Reserving a spot (even for the same day) is worth it if you want to avoid a long wait. You can book through the Virginia DMV appointment portal on their official website. Appointments are free and take just a couple of minutes to set up.

What Does the Roanoke DMV Phone Number Reach?

The Virginia DMV phone number is 804-497-7100. This is the DMV’s central customer service line — it doesn’t ring directly to the Roanoke office, but the staff can answer general questions, help with appointments, and point you to the right transaction process.

For most questions (documents needed, fees, whether you qualify for online renewal), the phone line or the DMV website can save you a trip entirely.

What Services Are Available at This Location?

The Roanoke DMV is a full-service Customer Service Center. That means it handles the most common transactions Virginians need:

• Driver’s license (new, renewal, duplicate)
• Learner’s permit — written knowledge test based on the Virginia Driver’s Manual
• REAL ID — compliant driver’s license or ID card
• Vehicle title and registration
• ID cards for non-drivers
• Name and address changes
• Disability placards and plates

What’s NOT available here: Motorcycle skills testing is not offered at the Roanoke office. If you need a motorcycle skills test, check the DMV website for the nearest location that provides it.

What Do You Need to Bring to the Roanoke DMV?

The documents you need depend on what you’re doing. Here’s a quick breakdown for the most common visits:

For a Virginia learner’s permit (under 18):

• Proof of identity (birth certificate or passport)
• Proof of Virginia residency
• Proof of Social Security number
• Parental consent form (if under 18)
• $3 permit fee

For a standard driver’s license renewal:

• Your current Virginia driver’s license
• Payment for renewal fee (varies by license class)

For a REAL ID:

• Proof of identity (passport, birth certificate, or equivalent)
• Proof of Social Security number (SSN card, W-2, or pay stub)
• Two proofs of Virginia residency (utility bill, bank statement, lease agreement, etc.)

For a new vehicle title:

• Proof of ownership (out-of-state title or manufacturer’s certificate of origin)
• Odometer reading disclosure
• Payment for title fee

For the exact document list for your transaction, the DMV’s official website has a document checklist tool — it’s the most reliable way to make sure you don’t have to make a second trip.

When Is the Best Time to Visit the Roanoke DMV?

Timing matters. DMV offices generally see their biggest crowds:

• Monday mornings — the weekly rush, especially after a holiday
• First and last days of the month — high registration and renewal traffic
• Saturday mornings — the only weekend option, so it fills up fast

To beat the line, aim for Tuesday through Thursday in the mid-morning (9–11 am) or mid-afternoon (2–4 pm). These tend to be the lightest traffic windows at most Virginia DMV offices.

If You’re Visiting for a Written Test

If your DMV visit includes a learner’s permit knowledge test, the questions are based on the Virginia Driver’s Manual. The test has 35 questions; you need to answer at least 30 correctly (86%) to pass.

Studying the manual is the right approach, but taking a few practice tests beforehand can significantly boost your confidence — and your score. Based on the Virginia Driver’s Manual, a solid practice session covers road signs, right-of-way rules, speed limits, and DUI laws.